After the Government announcement on Saturday 31st October regarding a new lockdown from 5th November, I wanted to outline how we will be there to help keep you moving while working within the guidance laid out by Government.
From the 5th November, our service departments will operate as normal as they have been for many months in a safe manner.
Sales showroom and outside display areas will not be open to the public from 5th November until the 2nd December. However, our teams will be in the dealership to continue car sales remotely and we will be able to send you videos, talk to you via video and meet your needs almost as well as if you were with us. Customers can still collect a car or van which has been purchased either online or via the telephone directly from our dealership, though the handover will be outside so bring a coat. All vehicle handovers will take place from a designated exterior handover area and full social distancing practices will be in place to ensure both colleague and customer safety. Home delivery options will also be available, and all handled in a Covid safe manner.
Our colleagues remain on hand to assist with your sales and aftersales enquiries via telephone, email or live chat and our websites are fully functional with the ability to buy or reserve a car online as well as booking a service or MOT.
We thank you for your understanding in these unprecedented times and hope you all stay safe and well.
Yours sincerely
Tracy Perryman
Managing Director
And of course all the team at Denbury Diesels